All product from Bossbotol.com always packed the bottle with a Special Bubble Wrap and Special Cardboard Box.
If you want to submit a report about broken, leaking or lost product and want to submit for product change (especially in Jakarta Area), please let us know first by chat before update your order status. We will process your submission about product change when you submit to us a unboxing photo and video right before you open the package).
Please note, for the delivery outside the city (Jakarta), we can not ensure your package safety because all deliveries are proceed by a third party and insurance is not applicable for alcoholic-product. Therefore, we are not responsible for if there is a problem in deliveries or when you accept the package (even if the product is broken, leak, or lost).
Buying from our store means you have already accept our policies.
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